All our products carry a guarantee, as detailed below:-
1 / All White UPVC Frames
These carry a 10 year colourfast guarantee and 10 years against any corrosion and defects, should they arise due to faulty manufacturing of the profile.
2 / Coloured UPVC Products
These carry a 5 year guarantee, excluding all door panels which carry a 2 year guarantee.
3 / Double Glazed Units
These carry a 5 year guarantee against any defects which arise due to faulty workmanship in the manufacturing process of the units, where it can be shown that the seal has broken down, thus causing moisture to appear inside. All glass breakages are the purchases responsibility and any claims for breakages should be made through the purchaser’s household insurance policy.
4 / Hardware
All hardware carries a 1 year guarantee, excluding tarnishing on window or door handles etc.
5 / Reporting A Fault
Any fault needs to be reported to the company, as soon as possible.